FAQ

Most questions are answered through the booking and consultation process, so feel free to book your initial appointment and everything will be explained to you then. 

If any questions here are unanswered and you want to know before booking, then please don't hesitate to get in contact via the website or through any of the social media platforms. 

What is Osteopathy?


Osteopathy is a form of manual therapy that utilises extensive knowledge of the medical and musculoskeletal systems to come to a quick diagnosis and formulate a specialised and effective treatment plan.

A common misconception is that Osteopaths just treat bones...Osteopathy is so much more. Osteopaths have the knowledge and experience to manage your pain from all over your body and within, whether it be knee, ankle, head or shoulder pain including headaches, breathing issues and digestive problems.

For more information, please visit the What is Osteopathy page.




When can I expect to feel better?


Unfortunately, there is no way to put a number on this! There are many factors which can impact recovery and fluctuate pain levels on a day to day basis.

However, most patients historically within my practice have reported positive results within the first few treatments, providing that they stick to their treatment and after-care management plan at home.

A more specific diagnosis and prognosis will be explained to you throughout the consultation to give you a clear understanding of your pain and the projected effectiveness of treatment.




What do I need to bring?


Nothing!

I recommend that you bring appropriate clothing with you as you may be expected to dress down to your underwear in order for your Osteopath to assess your spine, pelvis and feet in the initial assessment more accurately.

Ladies: A sports bra with gym/yoga shorts/leggings is fine if you do not feel comfortable dressing down to your underwear.

If you have imaging reports (such as an MRI, X-ray or an Ultrasound), please bring them with you as that will assist my diagnosis and assessment and make your treatment more accurate and effective.




What conditions can you help with?


Osteopaths can help with a whole variety of conditions mainly within the musculoskeletal system. This includes but is not limited to:

  • Muscle pain/tightness
  • Joint pain
  • Nerve pain
  • Headaches and Sinus issues
  • Sciatica
  • Digestive issues

Osteopaths work with a varied team of therapists/consultants to ensure you get the best possible care and outcome.

For more information, please visit the What is Osteopathy page.




What can I expect from my Initial Consultation?


Osteopathy is a patient centred therapy. It involves hands-on therapy following an accurate diagnosis of your pain through detailed case-history making, examination and assessment. Your first session lasts approximately 45 minutes allowing me to:

  • Take a thorough case-history by asking questions about your current pain(s), your general health, other medical care you are receiving or medication you are taking.
  • Examine your pain. It is likely that we will ask you to remove some of your clothing. Tell us if you are uncomfortable about this. You can ask a friend or relative to accompany you and be present throughout your treatment if desired.
  • Assess your body function via asking you to make simple movements and stretches to observe your posture and mobility. Due to the bodies complex structure, pain in one area may be cause by another, so it is integral we look at the body as a 'whole'.
  • Examine the health of the joints, tissues, and ligaments using our hands and a highly developed sense of touch called palpation. This aspect of the examination may cause temporary discomfort but is essential for us to diagnosis you effectively. Feedback is constantly vital so tell your therapist if this is painful as they can adjust what they are doing to make you most comfortable while still being effective.
I will also check for signs of serious conditions that I cannot treat, and I may advise you to see your GP. I will provide you with a letter explaining what I believe to be the problem.




How long are the treatments?


Initial consultations last up to 45 minutes and unless your case is complex this will, with best efforts, include treatment.

Follow-up treatments last 30 minutes. Longer sessions may be deemed necessary and will be planned for throughout your consultation.

Additional services for exercise rehabilitation and sports massage have set treatment lengths as set out on the services page. See our services




What can I expect from treatments?


Treatments will vary depending on what type of pain you are experiencing, where it is located and what is causing your pain.

During each session, I will review your case and ask a few follow-up questions about any changes you may have experienced since your previous appointment and how you are generally feeling. This may conclude with some further tests to determine the treatment given.

Based on the aforementioned, treatment will consist of joint mobilisation, manipulation, soft tissue massage or exercises that you will be guided by throughout your session.

I will advise you on expectations of various treatments, if they are expected to feel uncomfortable and how you may feel over the next few days.




Will I be diagnosed and treated in the consultation?


It is my primary objective that every patient leaves their initial consultation with a clear diagnosis, prognosis and a thorough treatment plan while also receiving some treatment, where necessary.

As with most manual therapies, Osteopaths cannot confirm your diagnosis without imaging/scans/blood tests from a medical professional. However, based on my questioning, examinations and assessments I can confidently form treatment plans to help alleviate pain and symptoms. If I feel that further testing and/or a referral is necessary, I will explain this to you.

I work with other practitioners and consultants to ensure all patients are treated in the best way possible, for example, if further investigation is required, I will refer you to the appropriate services including GPs and private health providers.




How many session will I need?


During your initial consultation and the formulation of your treatment plan, I will determine how many sessions you will need to alleviate your symptoms.

Although pain complaints can vary in length, most patients see a significant relief in pain within 4-5 treatments. The number of treatments you may need per week will vary depending on your condition. However, it is usually advisable to make an appointment with me on a semi-regular basis for check-ups and preventative care.




Is Osteopathy painful?


My primary aim is to alleviate your pain as quickly as possible. Although, initially there may be some pain or discomfort.

However, some techniques may be uncomfortable, and I encourage you to let me know if it is causing severe distress or discomfort so that techniques can be modified, and an alternative approach can be taken.

It is not uncommon for patients to experience initial soreness or temporary worsening of symptoms after treatment, though this should usually subside within 12-24 hours. This is known as a treatment reaction and is a positive sign, often showing the initial stages of healing.

However, if this persists for longer than 48 hours or causes you major distress, you should call me immediately to seek advice or book an earlier follow-up appointment.




How much does treatment cost? Do you accept card payments?


All treatments vary as I offer a multi-disciplinary clinic and a variety of services to suit all individuals. Please refer to the services page for more info.




Do you accept private medical cover?


It may be possible for you to claim some forms of cover for your treatment, but this is usually on a case by case basis. Please contact me for more information.




Are my notes confidential?


All notes are completely private and confidential. Due to the General Data Protection Regulation (GDPR) Act coming into place in 2018, all notes and personal information is kept under encryption and is password protected at all times.

If you need access to your notes or information regarding yourself for any reason such as insurance claims or police reports, then please contact me via email with your enquiry.





THE CLINIC

Home Visits

Hertfordshire

North London

Opening Hours

Monday: 8am - 6pm

Wednesday 8am - 6pm 

Thursday 8am - 6pm

enquiries@maxmanlay.com

(+44) 07536115099

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